Reservation Eligibility
- Reservations are available to registered Parkway Plaza customers only.
- Customers must provide accurate personal information during the reservation process.
Reservation Confirmation
- A reservation is confirmed only after receiving a confirmation notification via email or the customer portal.
- Reservations are subject to availability and may be declined if slots are full.
Reservation Period & Time
- Customers must adhere to the reserved date and time.
- Reservations may be canceled automatically if the customer does not arrive within 15 minutes of the reserved time.
Cancellation & Modifications
- Customers can cancel or modify their reservation via the portal at least 24 hours before the reserved time.
- Cancellations or modifications made less than 24 hours prior may be subject to penalties or loss of loyalty points.
No-Show Policy
- Customers who fail to honor a reservation without proper cancellation may be restricted from making future reservations.
